FAQ
How do I order?
We have a few options you can choose from, you can click on the side navigation & click “order” & fill out our form from there or you can shoot us a message on our Instagram!
How far in advanced should I order?
We do recommend placing your orders 3-4 weeks from your event to secure the date & it helps us prepare all the special pieces for your baked goods!
Do you deliver? Ship?
Yes! We do deliver & we charge based on mileage. As for shipping we unfortunately do not.
Is your kitchen vegan friendly or gluten-free?
Our kitchens do use dairy & eggs, so unfortunately we are not vegan friendly yet! As for our stable recipes like our cookies & cakepops, we only use all-purpose flour for now but we hope to create some gluten-free options in the future.
What if I have allergies?
Although we don’t use nuts in our recipes there is a probability of traces due to the fact that some of the ingredients could be on shared equipment in the factories.
Order confirmation
All orders & details must be confirmed over message with a non-refundable 50% deposit. An order cannot be started until there’s a deposit.
Cancellations
All cancellations must be made a week before your event & all deposits are non-refundable.
If I cancel an order, what will happen to my deposit?
If you decide to cancel an order with us, we unfortunately cannot refund your deposit, as stated in our “order confirmation” & “cancellation” section. However, we can happily use that deposit as credit towards your next order with us!
Welcome!
Thank you for visiting our website, feel free to look around & see what we have to offer! 💙
Have a sweet day!